60 pieces · no gated PDFs

Guides.

Everything here is written for the person who owns the business, not for other agencies. Where a claim can be checked against numbers, the numbers come from our own survey of 49,994 business listings across the Greater Toronto Area.

Research.

Websites.

Mobile

Why 8% of GTA Business Websites Fail on a Phone

We opened 34,180 small business websites across the Greater Toronto Area. 2,788 give a visitor on a phone nothing usable: 2,162 do not load at all and 626 load with no mobile layout. What each failure looks like and what fixing it involves.

Technical

What "Not Secure" Costs a Local Business

942 small business websites in the GTA are still served without HTTPS. Chrome labels every one of them "Not secure" in the address bar. Here is what that actually costs, and how long fixing it takes.

Decisions

When a Website Redesign Is Worth It

Most sites brought to us for a rebuild do not need one. Four signs a redesign is genuinely the answer, three signs the money should go somewhere else, and how to tell them apart.

Content

What Belongs on a Service Business Home Page

Six things a local service business home page has to do, in order, and the four things that take up the most space while doing the least. Written from opening several thousand of them.

Content

Service-Area Pages Without Building Doorways

Pages for each city you serve can work well or get a site penalised. The difference is whether each page has something real to say. Here is the line, and how to stay on the right side of it.

Hiring

How to Brief a Web Designer

Most website projects stall for one reason: the text never arrives. A one-page brief a busy owner can write in an hour, and the four questions that prevent the expensive misunderstandings.

Hiring

How to Tell If Your SEO Agency Is Doing Anything

Six checks a business owner can run without technical knowledge to find out whether an SEO retainer is producing work, plus the three report metrics that are designed to look like progress.

Content

How to Write a Service Page That Actually Ranks

A service page has one job: answer the question the searcher typed, in the first screen, then earn the enquiry. Here is the structure that works for local businesses, and the four habits that sink most attempts.

Content

Should a Local Business Bother With a Blog?

For most local businesses, a blog is wasted effort — and for a few it is the cheapest lead source they have. The honest test for which one you are, and what to publish if the answer is yes.

Technical

Moving a Website Without Losing Your Rankings

Most of the traffic lost in a rebuild is lost to one mistake: old addresses that stop working. A migration checklist for small business sites, in the order the steps actually have to happen.

Mobile

What “Mobile-Friendly” Actually Means

A site can pass a mobile test and still be unusable. The difference between a responsive layout and a site that works on a phone, checked the way a customer would check it.

Getting found and chosen.

Reviews

How Many Google Reviews Do You Need?

The median GTA business in some trades has under 20 Google reviews; in others it is over 200. Comparing across trades is meaningless. Here is the median for 41 fields and what to do with it.

Local search

Local SEO Checklist for GTA Businesses

A working checklist for local search in the Greater Toronto Area, in the order that actually moves things: listing first, then pages, then links. With the 49,994-listing survey behind each item.

Local search

How to Rank in the Google Map Pack

The three results above the map are where most local searches end. What actually decides who appears there — proximity, prominence and relevance — and which of the three you can move.

AI search

How Local Businesses Get Cited by AI Search

AI Overviews, ChatGPT and Perplexity answer local questions by citing pages. What makes a page citable, why structured data and clear answers matter more than keywords, and what does not work.

Google Business Profile

Choosing Google Business Profile Categories

The primary category is the heaviest single lever on a Google listing, and most owners set it once at registration and never look again. How to choose it, how many secondaries to add, and how to check what competitors use.

Reviews

Getting Your First Ten Google Reviews

14,536 of the 49,994 GTA businesses we surveyed have no Google reviews at all. The first ten matter more than the next hundred, and getting them is a process rather than a favour.

Reviews

How to Respond to a Bad Google Review

What to write when a bad Google review lands, which reviews Google will actually remove, how to report and appeal, and why health professionals should say less.

Rules for regulated businesses.

Dental practices

Dental Website Advertising Rules in Ontario

What an Ontario dental practice website can say under the RCDSO advertising rules: no testimonials, no superlatives, how to describe services if you are not a specialist, how fees must be shown, and patient photos.

Chiropractic clinics

Chiropractor Website Rules in Ontario

What an Ontario chiropractor website may say under CCO Standard S-016: testimonials, "may help" not "will help", specialist titles and new-patient offers.

Insurance brokers

Insurance Broker Website Rules in Ontario

What an Ontario insurance brokerage website may say under RIBO rules: registered name, "broker" not "agent", gift cards and draws, and 2026 review guidance.

Running a trades business.

Money and setup.

Pricing

How Much Does a Website Cost in Toronto?

What a small business website actually costs in Toronto and the GTA in 2026 — from $590 for a solo operator to $3,900 for a professional practice — and how to tell which band you are in.

Starting a business

How to Register a Business Name in Ontario

Registering a business name in Ontario: who must do it, the $60 fee, the five-year renewal, incorporation costs, and why to check the domain name first.

Pricing

What a Small Business Website Costs to Run Per Year

The build is the smaller number. A line-by-line breakdown of what a local business website actually costs annually — domain, hosting, certificate, edits, listing and search work — and which lines are optional.

The data behind them.

Every number quoted in these guides comes from one survey: 49,994 business listings across the GTA, 34,180 websites opened and checked by hand in August 2026. The full report is public and free to cite.

The full GTA report By trade By city Check your own site

Questions

Straight answers.

Can I reuse these numbers?

Yes, with attribution to Formory Group and a link to the report they come from.

Do you write these for search engines?

They are written to be read. The reason they rank is that the numbers in them do not exist anywhere else.

Two minutes

Where does your
own site land?

Everything above came from opening real websites. Yours takes ten seconds: we load it the way a customer would and say what we find, including when the honest answer is that nothing needs doing.

Check my website free Read the full GTA report

Worth a
conversation?

No pitch deck and no discovery call. Tell us the trade and the city, and we will say what we would do and what it costs.

Start a project See our work